ATLANTA, GA (July 29, 2008) — With more than 125 Kellen Company managers and conference sponsors in attendance, the global association management company held its 8th Annual Leadership Training Conference, July 16-18 in Atlanta. The three-day “Global Summit for Managers” seminar program focused on exceeding client expectations and building the business in today’s ever-changing marketplace. More than 30 educational sessions on topics ranging from financial management to digital communications were presented by Kellen managers during the conference, addressing new ways to serve existing clients and attract new clients on a global scale.
“Our ability to exceed our clients’ expectations is directly related to providing the services and programs they need at a national or international level,” said Peter Rush, Kellen Company chairman and chief executive officer. “Training our employees is the best investment in the client’s and the company’s future.”
All Kellen managers from offices in Atlanta, New York City, Washington, DC, Tucson, Brussels and Beijing joined together for the meeting that included cross training, education and professional development. The goal of the Global Summit program is to bring the skills of all managers in the company to the highest level of excellence in the industry. The conference provides an important opportunity for knowledge sharing across disciplines and departments and stimulating creativity, innovations and enhanced processes. Kellen believes that the investment in staff training and development enhances the quality of service provided to all of its clients.
“Today, business is global. At the heart of a professional services firm like Kellen are the people. Face-to-face meetings help build bonds and provide a seamless service offering to our clients,” said Alfons Westgeest, managing partner of Kellen Europe.
Attendees choose five breakout sessions throughout the Global Summit. Sessions are available in a total of five categories: Customer Service; Professional Development; Human Resources; Association Management; and Public Relations/Communications. The Kellen managers each choose a number of breakouts based on their department or service area.
“Taking Great People to Greatness” – This year’s attendees also participated in a half-day interactive workshop on Thursday morning. Led by award-winning international business consultant Richard Godfrey, founder of The Galileo Initiative (www.galileoinitiative.com), Kellen managers learned how to better leverage the pillars of leadership, relationships and trust to increase productivity, effectiveness and overall business growth.
“Kellen is an extremely dynamic company,” said Randy Ma, manager of Kellen’s Beijing office. “Meeting colleagues from around the world ensures that we can implement global programs quickly and efficiently.”