August 15, 2013
Is it time again for a strategic planning session? Besides the one-to-one prep that you do in advance with your expected attendees and current and future leaders, don’t forget to put in those few extra calls to former volunteers, especially former leaders who were once very committed and participated regularly and now not at all. You want to know that reason, what the organization has done – or hasn’t done – to keep them engaged. That is information you want to share during the planning session.